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Returns & Exchanges
At Round Lab, we want you to be completely satisfied with your skincare journey. If our products aren't the right fit for your skin, we offer a 30-day return window for items in their original, unopened condition.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
2
Print Your Label
Once approved, download and print the prepaid shipping label provided to your registered email address.
3
Pack Your Items
Securely pack the products in their original packaging to ensure they arrive at our warehouse without damage.
4
Receive Your Refund
After we inspect the returned items, your refund will be processed back to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing